Loyalty Automotive, a locally-owned and growing group of dealerships and collision repair centers headquartered in Richmond, is seeking an experienced, connected, and motivated F&I Director to lead and elevate our Finance & Insurance team.
This is a leadership role for someone who can drive performance, build strong lender relationships, ensure compliance, and deliver a top-tier customer experience across the F&I process.
Key Responsibilities
- Lead the daily operations of the F&I department, ensuring a smooth, professional, and efficient customer experience
- Work directly with customers to explain financing options, terms, and approval paths
- Present and sell aftermarket products
- Develop forecasts, strategies, and performance plans to achieve department goals, growth, and profitability
- Recruit, coach, and manage the performance of the F&I team
- Build and maintain strong relationships with lenders, banks, and credit unions
- Ensure compliance with all state and federal regulations and dealership policies
- Resolve customer issues and concerns quickly, professionally, and with a solutions-first mindset
- Deliver reporting and performance insights to the management team
- Collaborate with General Managers, Sales Managers and leadership to optimize the full deal flow
- Support vehicle appraisals and deal structuring as needed
Required Skills & Experience
- Proven track record of success in automotive F&I
- Senior-level F&I experience (F&I Director, F&I Manager, or multi-store leadership preferred)
- Established lender relationships and strong understanding of lender programs
- Experience working with subprime credit customers and complex approvals
- Strong leadership and team development skills
- Excellent communication, negotiation, and presentation ability
- High level of professionalism and integrity
- Computer and dealership software proficiency
Compensation & Benefits
Loyalty Automotive offers an excellent pay plan and compensation package for full-time employees including:
- Earning potential with commissions is $250,000
- 401K/Profit Sharing
- Health/Dental
- Vacation/Sick Leave
- Opportunity for Advancement
APPLY TODAY
Submit your resume to: Jamie.Davis@LoyaltyAuto.com